Shipping policy
Last updated: October 29, 2026
Thank you for shopping with Dcanvaser. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Order Processing Time
All orders are processed within 1 to 3 business days, Monday to Friday (excluding weekends and holidays). Orders placed after 5:00 PM EST will begin processing the next business day. During peak promotional seasons, processing times may be slightly extended, but we work diligently to ensure your mobile accessories are shipped promptly.
Shipping Methods, Costs & Delivery Times
We are proud to offer FREE Standard Shipping on all orders within the United States. There are no hidden delivery fees or shipping charges calculated at checkout.
The estimated delivery timeline is broken down as follows:
We are proud to offer FREE Standard Shipping on all orders within the United States. There are no hidden delivery fees or shipping charges calculated at checkout.
The estimated delivery timeline is broken down as follows:
- Order Cut-off Time: 5:00 PM EST, Monday to Friday.
- Handling Time: 1 to 3 business days, Monday to Friday.
- Transit Time: 7 to 12 business days, Monday to Friday.
- Total Estimated Delivery Time: 8 to 15 business days across all US destinations.
Please note that delivery times are estimates and not guaranteed. Transit times may occasionally be affected by external factors such as carrier delays, severe weather, or high order volumes.
Order Tracking
As soon as your order ships, we will automatically send you a confirmation email containing your tracking number and a direct tracking link. This allows you to monitor your package at every stage of its journey. Please note that it may take 24 to 48 hours for tracking information to update on the carrier's system after you receive the link.
As soon as your order ships, we will automatically send you a confirmation email containing your tracking number and a direct tracking link. This allows you to monitor your package at every stage of its journey. Please note that it may take 24 to 48 hours for tracking information to update on the carrier's system after you receive the link.
Shipping Destinations
Dcanvaser currently ships exclusively to the United States. We do not support international shipping, overseas territories, or commercial export orders at this time, ensuring a focused and dedicated delivery network for our US customers.
Dcanvaser currently ships exclusively to the United States. We do not support international shipping, overseas territories, or commercial export orders at this time, ensuring a focused and dedicated delivery network for our US customers.
Address Accuracy
Please carefully review and check your shipping address before completing your purchase at checkout. If you notice any error, contact us immediately at support@dcanvaser.com. We can update your shipping details as long as the package has not left our facility, but we are unable to correct or modify the address once the order is in transit.
Please carefully review and check your shipping address before completing your purchase at checkout. If you notice any error, contact us immediately at support@dcanvaser.com. We can update your shipping details as long as the package has not left our facility, but we are unable to correct or modify the address once the order is in transit.
Lost, Damaged, or Delayed Packages
We take full responsibility for your shopping safety. If your order arrives damaged, is significantly delayed, or is confirmed lost by the carrier, please contact us immediately. We will work directly with the shipping carrier to investigate the issue and will issue a prompt replacement or full refund in accordance with your consumer protection rights.
We take full responsibility for your shopping safety. If your order arrives damaged, is significantly delayed, or is confirmed lost by the carrier, please contact us immediately. We will work directly with the shipping carrier to investigate the issue and will issue a prompt replacement or full refund in accordance with your consumer protection rights.
Order Changes & Cancellations
If you need to change or cancel your order, please contact our support team as soon as possible. We can easily accommodate cancellations and modifications before the order has been processed and shipped. Once your package is in transit, we are unable to modify it, and any returns must be handled according to our standard return policy. Approved refunds for cancelled orders will be processed promptly to your original payment method.
If you need to change or cancel your order, please contact our support team as soon as possible. We can easily accommodate cancellations and modifications before the order has been processed and shipped. Once your package is in transit, we are unable to modify it, and any returns must be handled according to our standard return policy. Approved refunds for cancelled orders will be processed promptly to your original payment method.
Questions and Support
For any questions regarding your shipment, delivery times, or tracking updates, please reach out to our dedicated support team during our regular business hours (Monday-Friday, 09:00 AM - 05:00 PM ET):
Store Name: Dcanvaser
Email: support@dcanvaser.com
Phone: +1 5056466074
Business Address: 11507 Ohio Ave, Los Angeles, CA 90025, USA
For any questions regarding your shipment, delivery times, or tracking updates, please reach out to our dedicated support team during our regular business hours (Monday-Friday, 09:00 AM - 05:00 PM ET):
Store Name: Dcanvaser
Email: support@dcanvaser.com
Phone: +1 5056466074
Business Address: 11507 Ohio Ave, Los Angeles, CA 90025, USA
